US Bank SUxOR!

Just sent this to US Bank. It took seven days for a check to get from my house to their business; oddly, in just enough time so they could charge me a late fee (it usually takes four days). Then, gloriously, another six days and they still hadn't run it through through my bank account. So, of course, I called them to see if it was lost, if I needed to send another check. They were quite horrid. I was upset. The woman "service" rep couldn't manage to answer my simple question. What a dog.

I just had the worst possible experience from your phone customer service. I was transferred three times, with a long wait in between each because the person couldn't assist me with a simple question; when I finally reached someone, she was horribly rude. All I wanted to know was my current balance. She couldn't have been more rude unless she started to curse me out. I am horrified, and am quite glad I am able to close my account completely. Won't be doing business with US Bank; won't be recommending it; will be actively telling people how horrid it is. Thanks! Have a great day.

I don't feel better; I've written better stuff. But still. They suck. And I hate them.

Random Random Random Senseless Practice

(The second week of February is Random Act of Kindness week. I hate that bumper sticker, but really love it when people mutate it into other messages.)
One of the things I do that doesn't actually bring in any viable income but is still fun because of the randomness of it all, is proofreading OCRed documents for a company that contracts with major publishers for online document search retrieval. I'll edit a Christian marriage counseling page, a page from a children's book, and then a page of soft-core erotica, then a math book page. Great for keeping the brain non-linear, and I get to play with my weird ability to immediately spot the typo in written text. (I inherited this ability from my super-human mom, and until recently, just used this ability to constantly criticize myself. So this is a slightly lucrative use of a power for good, and not evil.)

For the most part, I don't get involved in the content, but I sometimes I'll proof a page that compels me to read the rest of the book. Rarely does the publisher omit the author or the title of the book from the layout of the individual page, but it does happen, and I'm left fumbling with half-finished novels in my head that will never be completed. So far there's a fictional biography of an icelandic punk band, a sci-fi series that I think I can track down, and an autobiography of a person who did a tibetan monk thing in England somewhere and has a funny writing style that I adore.

So yesterday afternoon I had a conversation with my fabulous neighbor about our ability to convince ourselves that we're worthless by listening to others trying to beat us down and turn us into something they think we should be, and not who we really are (a common enough occurrence in our media-inspired culture, I suppose). She went back to the gym and I sat back down in front of the computer and immediately ran into a great (para)quote in that tibetan monk book I happened to get to proof a few pages: I choose my own direction. And however much I may wobble in reaction to others, I keep my direction steady.